andeh1234 wrote:Beware of stan james, I just done it for my parents and they would only give me 1 free bet, I played hell on to no avail, nowhere in the terms does it say 1 per household, yet some woman on chat said it did, when I corrected her she "lost connection" and a colleague spoke to me saying they hold the right to deny me of it. I really wanted to tell them about my account of the same household getting the bonus as well as 1 of my parents, but I refrained as I felt it could jeopardise the 1 free bet I did get for my parents. Could this happen anywhere if they state that in the rules? This was the term he quoted:
"StanJames.com may in its absolute discretion limit the eligibility of customers to participate in any promotion."
From Stan James site
6.Promotions are available only once to any person (unless indicated otherwise in these Promotion Terms). StanJames.com may determine at its sole discretion whether it believes different entries or accounts are connected to the same person, using whatever methods it deems appropriate. Where multiple entries/ accounts have been used StanJames.com reserves the right to cancel the entries/ close the accounts and withhold any promotional benefits.
They should have honoured the free bet but this term alllows them to do whatever they want.
I don't know what the situation is but I've never had a problem at Stans And the wife and I, my Sister and her BF & my mum & dad all have accounts, at least 2 people per address.
The secret to making the most of these offers is to not take the piss. If you find a decent Arb don't sign up 3 people to the same Arb. I spell my sign ups so they are a couple of months apart and I NEVER place the same bet using 2 different accounts at the same bookie. I still use Stans now for dutching other SUBS and they regularly take bets to several hundred pounds so you don't wanna piss them off.
Also if you could tone down the language a bit, this isn't that kind of Forum. If a bookie had refused you a 4 figure payout then swearing would be appropriate, but you haven't lost anything so live and learn and move on. I won't edit your original post but another mod may later.