Apologises in advance but im furious...just not sure if i should be annoyed at myself or the bookie.
Ok well placed a bet at Gamebookers...Moscow to win @ 3.75 £25 stake.
I didnt want too be tied into there £25 free bet as you need too turn it over 6 times making £150 of bets.
As im sure you all know they instantly match your stake upon deposit...well as i wasnt going too bet through 6 times i simply placed a bet of £25.
Moscow win...account balance states £118.75....?
Moscow should have returned £25 x 3.75...which if im right is £93.75 of MY money.
Gamebookers now state that £50 is now restricted and i must wager another £125 before the £50 is released leaving me with an with drawable balance of £68.75..so in a nutshell there saying they placed the bet with the ""Free"" bet locking me into the 6 times turn over....However what would have happened if the bet had LOST...of course i would have an account balance of £0.00.
Ive emailed Gamebookers and explained the above and ive asked for the the full £98.75 too be credited too my account as free bet wasnt used.
I see theres a link you can click in the ""My account"" that says Forfeit bonus offer
anyone know what this does...would this release my £25 original stake.
Many thanks for reading the above i hope it makes sense.
Time too start again.....